The company led by Jack Dorsey promoted Cash App as a service comparable to bank-level protection. Nearly all 50 states took part in the settlement with Block. Regulators also accused the company of lacking a consistent fraud detection system. In addition, state authorities criticized a social media promotion called “Cash App Friday.” It allowed customers to win prizes if they posted their unique app identifier. Block did not admit wrongdoing. However, the company has committed to providing 24/7 live support. It must also stop claiming that Cash App is safe.